Retail Sales Associate – Full Time

AutoZone•Hanceville, AL

About The Position

AutoZone store teams provide customer service and help customers find appropriate parts and solutions for automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide advice while supporting sales, store operations, and a knowledgeable retail environment. The Senior Retail Sales Associate helps deliver customer service by meeting customer needs and contributing to a positive shopping experience. The role supports customers and teammates and offers opportunities to grow within AutoZone and the automotive industry.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated and productive store environment; support team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions, and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Use structured processes to complete tasks efficiently and follow company safety policies, including use of personal protective equipment.
  • Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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