Retail Sales Associate (Seasonal)
About The Position
Retail Sales Associates help New Balance retail stores operate smoothly and provide exemplary customer service. Using expert product knowledge and proper selling techniques, they assist customers throughout each step of the transaction process while positively representing the New Balance brand. The role includes greeting and assisting customers, understanding their needs, educating them about product features and benefits, resolving questions or problems, and completing sales through suggestive and multiple-item selling. Associates measure and fit customers, communicate promotions, and maintain a neat, organized, well-stocked sales floor. They also ensure products are labeled and priced correctly, help protect merchandise, and follow safety procedures. This is a seasonal retail position in Castle Rock, Colorado. The stated hourly pay range is $15.16–$20.15, with actual base pay depending on factors including relevant experience, time in role, internal equity, and geographic location.
Requirements
- Must be 18 years of age or older.
- Strong customer service and verbal communication skills.
- Demonstrated ability to flourish in a team environment.
- Familiarity with cash register functions.
- Ability to quickly perform basic math.
- Willingness to work a flexible schedule that may include weekends and holidays.
- Ability to lift 4 pounds frequently and a maximum of 8 pounds occasionally.
- Ability to kneel or squat frequently.
- Ability to move product boxes up to 50 pounds, with assistance if necessary.
- Ability to stand for extended periods.
- Ability to climb ladders occasionally and climb and descend stairs frequently, depending on location.
Nice To Haves
- Past retail experience is preferred, but not necessary.
- People-oriented disposition.
Responsibilities
- Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
- Greet customers and make contact, understand their needs, educate them on product features and benefits, solve problems or answer questions, and transact sales through suggestive selling, multiple selling, and effective closing.
- Measure and fit customers with appropriate New Balance products.
- Inform customers about current promotions.
- Keep the sales floor neat, organized, and well stocked.
- Ensure items are labeled and price marked properly.
- Help protect products by greeting customers, attaching and detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations.
- Follow safety regulations, including proper lifting procedures and timely reporting of accidents and near misses.
Benefits
- Temporary associates are offered three medical insurance options, dental insurance, vision insurance, and an associate discount.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
