Retail Sales Associate, Reno Meadowood - Full Time

Macy's•Reno, NV

1d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-oriented selling with genuine hospitality to create memorable customer shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and friendly service to build trust and loyalty, and work toward sales goals. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers through warm welcomes and personal conversations. They recover sales floors and fitting rooms, update signs and pricing, assist with merchandise moves, share loyalty-program benefits, and thank customers. Colleagues support one another through honest, caring collaboration and continually work to improve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires regular, dependable attendance and punctuality, with flexible availability for days, evenings, weekends, and holidays. Physical activities include talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The role also involves using computers and other technology, handheld equipment, and a cash register to process transactions.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales-goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move frequently, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, handheld equipment, and cash registers.

Responsibilities

Create welcoming, personalized customer experiences and build customer relationships through friendly, attentive engagement.
Understand customer needs and recommend products and services using product knowledge.
Work toward daily sales goals and contribute to individual and store results.
Learn about new arrivals, top-selling items, trends, and promotions.
Maintain clean, organized, and shoppable sales floors and fitting rooms by recovering merchandise and assisting with merchandise moves.
Update signs and pricing as needed.
Explain loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
Collaborate with teammates and support customers and colleagues.
Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.