Retail Sales Associate – Full Time

Autozone • Rochester, NY

7d

About The Position

AutoZone store teams provide customer service and help customers find appropriate parts and solutions for their automotive needs. Store employees maintain inventory, assist with product selection, and provide advice to improve the shopping experience. This role contributes to sales, store operations, and a positive, knowledgeable retail environment.

The Retail Sales Associate delivers customer service by assisting customers, sharing automotive product knowledge, and supporting teammates. The position includes recommending products and promotions, maintaining merchandise and store organization, following cash-handling and loss-prevention procedures, and complying with safety policies. Associates may help customers with wiper blade, battery, and light bulb installations and use diagnostic tools to read vehicle codes and recommend solutions.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
• Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
• Complete assigned tasks using company processes and follow safety policies, including using personal protective equipment.
• Keep current on automotive parts, tools, and promotions through AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed