Retail Sales Associate, Southlake Mall - IN - Part Time

Macy's•Merrillville, IN
•$16 - $20

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through customer engagement and effective selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. They welcome customers and build friendly relationships, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Teamwork, continuous improvement, and achieving individual and store results are important parts of the role. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. Schedules include weekend shifts; availability for days, evenings, weekends, and holidays is required.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Provide warm, personalized customer service and product recommendations.
  • Engage customers and use effective selling behaviors to achieve sales goals and build customer loyalty.
  • Review sales goals, learn about new arrivals and top-selling products, and stay informed about trends and promotions.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms; update signs and pricing and support merchandise moves.
  • Share loyalty program benefits and ensure customers have what they need before concluding interactions.
  • Collaborate with colleagues and support one another in serving customers and the community.
  • Continue learning, improve performance, and contribute to individual and store results.
  • Process register transactions and use handheld equipment and other technology as needed.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service