Retail Sales Associate, Gardens - Full Time

Macy's • Palm Beach Gardens, FL

1d

About The Position

As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and use product knowledge and a personal approach to build trust, meet sales goals, and inspire loyalty. The position emphasizes customer engagement and selling rather than serving only as a cashier.

You help keep the shopping space clean, organized, and inviting. At the start of the day, you review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. During the day, you engage customers, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and provide a thoughtful close to each interaction. Colleagues support one another and work together to improve individual and store results.

Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Willingness to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and a cash register, and to process register transactions.

Responsibilities

• Engage customers with a warm welcome and personal conversations to understand their needs and build customer relationships.
• Offer personalized recommendations and connect customers with appropriate products and services.
• Use product knowledge, current trends, promotions, and smart selling behaviors to achieve sales goals.
• Share the benefits of the Loyalty program and provide a thoughtful, customer-focused close to each interaction.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Review sales goals and learn about new arrivals and top-selling items.
• Collaborate with teammates to serve customers and achieve individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed