About The Position

AutoZone store teams deliver customer service by helping customers find automotive parts and solutions, maintaining stocked inventory, and providing product advice. The Retail Sales Associate contributes to sales and store operations while fostering a knowledgeable, positive retail environment. In this role, you will provide WOW! Customer Service, help customers with automotive needs, and support the store team. The position offers opportunities for growth in an essential industry serving the motoring public.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated and productive store environment; assist team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and help keep store operations running smoothly.
  • Complete assigned tasks using structured processes and follow company safety policies, including use of personal protective equipment.
  • Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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