Retail Sales Associate, Makalapua - Part Time

Macy's•Kailua Kona, HI

15d•$18 - $22

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge and customer engagement, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling products, trends, and promotions, and ensuring the sales floor is ready for customers. During customer interactions, they offer a warm welcome and build relationships through friendly, personal conversations. They maintain a shoppable environment by recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Colleagues support one another through honest, caring collaboration and continually work to improve and achieve individual and store results. This part-time role typically schedules 12–24 hours per week, depending on business needs and colleague availability. All schedules include weekend shifts. Availability is required for days, evenings, weekends, and holidays, with dependable attendance and punctuality.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move continuously, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Deliver personalized, hospitality-focused customer service and product recommendations.
Engage customers and use smart selling behaviors to achieve sales goals and build customer loyalty.
Review sales goals, new arrivals, top-selling products, trends, and promotions to prepare for customer interactions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
Collaborate with colleagues to serve customers and communities and contribute to individual and store results.
Use electronic devices and process register transactions as needed.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice