Retail Sales Associate – Full Time

AutoZone • Sterling Heights, MI

12d

About The Position

AutoZone store teams provide customer service, maintain inventory, help customers select automotive products, and support store sales and operations. The Senior Retail Sales Associate delivers customer service by meeting customer needs and contributes to a productive, knowledgeable retail environment. The role includes recommending automotive parts and services, assisting with select installations, and supporting customers with vehicle diagnostics.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or GED.
• Strong interpersonal skills and effective communication in both Spanish and English.
• Previous automotive retail experience.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve customer experience and contribute to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling and loss-prevention procedures, and support smooth store operations.
• Complete assigned tasks efficiently by following established processes and company safety policies, including use of personal protective equipment.
• Stay current on automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed