Retail Sales Associate - Womens Shoes, Green Hills - Part Time

Macy's•Nashville, TN
•$16 - $20•Onsite

About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with suitable products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The role also involves keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and provide a thoughtful closing to each interaction. They work collaboratively with teammates, strive to improve, and contribute to individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts; availability for days, evenings, weekends, and holidays is expected.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customers’ needs and provide personalized product and service recommendations.
  • Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.
  • Support colleagues through honesty, care, and collaboration.
  • Learn from colleagues, improve performance, and contribute to individual and store results.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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