Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • New Buffalo, MI

11d • Onsite

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support daily store operations. The role includes helping customers find suitable products, building customer relationships, meeting sales goals, promoting the brand, and maintaining a clean, well-stocked store. Associates work with store management on opening, closing, cash handling, inventory counts, and deposits; complete accurate paperwork and transactions; and follow company policies and procedures. The position may require travel within a 15-mile radius of the home store for shift coverage. Associates must be able to work shifts of 4 to 12 hours standing on the sales floor and perform physical tasks including twisting, bending, squatting, lifting, and reaching overhead, including lifting up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours while standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide excellent customer service by greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products to meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Promote the brand and solicit new business through marketing efforts inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Maintain a clean, well-stocked store and maintain the store appearance, back room, restrooms, and individual work area.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage when needed.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Open and close the store, including locking doors and setting the alarm.
• Assist with other tasks, duties, or projects as assigned by management.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED