Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales, provide customer service, and help customers find technology solutions. The role includes learning about customers’ needs, recommending products and services, closing sales, and developing skills in store operations, merchandising, and inventory. You may also contact current Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. The position offers a base pay of $16.00 to $21.00 per hour, plus individual commissions tied to sales performance. Compensation varies by geography, hours worked, and performance. The role is onsite at a defined work location, with scheduled hours of 40 per week. Employees should be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during busy periods.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
- Bilingual fluency in Spanish and English.
Responsibilities
- Generate retail sales by using technology knowledge and customer service skills.
- Discover customers’ needs by building connections and asking questions.
- Recommend products and solutions that meet customers’ needs.
- Close sales using clear communication and intuitive technology solutions.
- Develop skills through ongoing training in store operations, merchandising, and inventory.
- Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
- Participate in off-site Verizon-sponsored events to engage with the community and expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other awards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability coverage.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as detailed in the benefits overview.
- Adoption assistance.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
