Retail Sales Associate – Full Time

AutoZone•Stone Mountain, GA

About The Position

AutoZone store teams provide customer service by helping customers find automotive parts and solutions, maintaining stocked inventory, and offering product guidance. The Retail Sales Associate contributes to sales and store operations while helping foster a positive, knowledgeable retail environment. In this role, you will deliver WOW! Customer Service, assist customers with automotive needs, and support the team in daily store responsibilities. You will help customers select products, keep merchandise organized, contribute to sales goals, and assist with basic vehicle installations and diagnostics. The position offers opportunities for career growth in an essential industry serving the motoring public.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention procedures, and support smooth store operations.
  • Use structured processes to complete assigned tasks efficiently and follow company safety policies, including the use of personal protective equipment.
  • Keep current on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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