Retail Sales Associate – Full Time

AutoZone•Cheboygan, MI

About The Position

AutoZone store teams provide customer service and help customers find appropriate automotive parts and solutions. Store employees maintain inventory, assist with product selection, provide automotive advice, support sales and store operations, and foster a knowledgeable retail environment. The Retail Sales Associate delivers customer service by helping customers with automotive needs, contributing to sales goals, supporting teammates, and maintaining store operations. The role includes staying current on automotive parts, tools, and promotions; assisting with wiper blade, battery, and light bulb installations; and using diagnostic tools to read vehicle codes and recommend solutions.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Use structured processes to complete tasks efficiently and follow safety policies and PPE requirements.
  • Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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