Retail Sales Associate

Verizon • Germantown, MD

7d • $20 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales, provide customer service, and help customers find technology products and services that meet their needs. The role includes ongoing training and opportunities to develop skills in merchandising and inventory operations. You may also build a customer base through outbound calls and text messages to interested Verizon customers, and by participating in Verizon-sponsored off-site community events.

The position is onsite at a defined work location and is scheduled for 40 hours per week. Candidates must be willing to work evenings, weekends, and holidays; schedules are provided four weeks in advance. The role may offer additional shifts during busy periods. Compensation is commission-based, with base pay varying by location; the posting lists a Maryland starting rate of $19.71 per hour. Additional individual commissions depend on sales performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Fluency in English and Spanish; bilingual speakers in eligible locations may qualify for additional compensation after passing a language assessment.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn about customers’ needs by building connections and asking appropriate questions.
• Recommend products and solutions that address customers’ needs.
• Close sales through effective communication and straightforward technology solutions.
• Develop skills through ongoing training and cross-training in merchandising and inventory operations.
• Place outbound calls and send text messages to interested current Verizon customers to grow the customer base.
• Participate in Verizon-sponsored off-site events to engage with the community and expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role section.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when combined with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Sales recognition programs and incentives, which have included travel, gifts, and other awards.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as stated in the benefits overview.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED