Seasonal Retail Sales Associate, Highland Grove
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to meet sales goals, build trust, and inspire loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they build customer relationships, maintain merchandise presentation, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, make sure customers have what they need, and provide a sincere farewell. Teamwork, ongoing learning, and a focus on individual and store results are important aspects of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers and create friendly, personal conversations to build customer relationships.
- Understand customer needs, offer personalized recommendations, and connect customers with appropriate products and services.
- Work toward sales goals through customer engagement and effective selling behaviors.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts, process damages and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves.
- Share loyalty-program benefits, ensure customers have what they need, and provide a sincere thank-you at the end of the interaction.
- Support teammates through honesty, care, and collaboration, and learn from others to improve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
