Seasonal Beauty Advisor, Highland Grove

Macy's•Highland, IN

13h•$15 - $22

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who helps customers find products and creates personalized, inspiring shopping experiences that build confidence and drive sales. The role combines product education, demonstrations, tailored consultations—including makeup application and skincare recommendations—and knowledge of beauty trends and innovations. Advisors build and manage loyal client relationships through follow-up, virtual outreach, and personalized service while working toward sales goals. Colleagues prepare the sales floor, review goals and promotions, learn about new products and trends, and provide warm, customer-focused service. They maintain a clean, organized, shoppable counter and sales floor; refresh signage and pricing; assist with merchandise moves; promote loyalty benefits; and collaborate with teammates to achieve individual and store results. The position requires flexible availability for days, evenings, weekends, and holidays, with regular and dependable attendance. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week; schedules include weekend shifts and depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining beauty product benefits and use.
Offer beauty advice, product demonstrations, makeup application, and skincare recommendations.
Stay informed about products, new arrivals, product launches, promotions, and current beauty trends.
Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Drive sales and client loyalty by maintaining an organized, shoppable space, using clienteling tools to promote offers and launches, participating in sales events, and completing ongoing training and vendor education.
Meet and surpass daily sales goals through exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Keep the counter and sales floor clean, organized, and ready for customers; refresh signage and pricing and assist with merchandise moves as needed.
Welcome customers, build friendly and personal conversations, and finish interactions with a sincere thank-you and information about loyalty benefits.
Collaborate with colleagues and contribute to individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice