Retail Sales Associate, Spokane Valley - Part Time

Macy's•Spokane Valley, WA

2d•Onsite

About The Position

As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales goals, and inspire customer loyalty. The role includes helping maintain a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They also share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts. Flexible availability is required, including days, evenings, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Comfort handling electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Create welcoming, personalized customer experiences and build customer relationships through friendly, attentive service.
Understand customer needs and recommend relevant products and services.
Drive sales performance, meet sales goals, and use effective selling behaviors.
Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Update signs and pricing and support merchandise moves as needed.
Share the benefits of the loyalty program and ensure customers have what they need before they leave.
Collaborate with colleagues to support customers and store results.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice