About The Position

The Retail Sales Associate provides consistently high standards of customer experience in the store in accordance with PUMA’s Brand Values and service standards. Through effective customer service, the associate is expected to achieve or exceed sales, KPI, and profitability targets. The role processes sales transactions securely and quickly, maintains store cleanliness and order, and follows PUMA visual merchandising standards. It also supports merchandise processing, stock management, inventory counts, and product availability, while complying with company policies, operational standards, and safety requirements. Non-traditional hours, including weekends, evenings, and holidays, are required; overtime may also be required.

Requirements

  • At least 1 year of experience in a retail environment or other relevant experience is preferred.
  • Strong team player.
  • Strong communication skills.
  • Ability to learn quickly.
  • Computer skills, including basic knowledge of MS Office programs.
  • Ability to constantly walk and move about.
  • Ability to use speaking, hearing, near and far acuity, depth perception, and field of vision.
  • Ability to lift or carry and push or pull up to 30 pounds regularly.

Responsibilities

  • Provide customer service in accordance with PUMA’s Brand Values and service standards.
  • Achieve or exceed sales, KPI, and profitability targets through individual performance.
  • Accurately process sales transactions securely and quickly at checkout.
  • Maintain store cleanliness and order and follow visual merchandising guidelines.
  • Execute and process incoming and outgoing merchandise.
  • Assist with stock levels, inventory counts, and product availability as needed.
  • Comply with policies and procedures, operational core competencies, and key accountabilities.
  • Maintain a safe, healthy, and compliant working and shopping environment.
  • Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.
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