Retail Sales Associate
About The Position
The Retail Sales Associate is responsible for delivering a highly satisfying customer experience by engaging with customers, following customer experience practices, and maintaining a clean and organized store. The role follows operational, merchandising, and loss-prevention standards and may involve cross-training in multiple store areas to meet business needs. The position is at the TJ Maxx store at 2100 SE 164th Ave Ste E, Vancouver, Washington. Starting pay is $17.13–$17.63 per hour; the full pay range is $17.13–$27.20 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Role-model customer experience practices with internal and external customers.
- Support a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases and returns and provide correct change according to operating procedures.
- Promote credit and loyalty programs.
- Maintain the merchandising philosophy and follow merchandising procedures and standards.
- Process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery throughout the day as needed.
- Maintain sales-floor organization, cleanliness, and recovery standards and help maintain the cleanliness of the entire store.
- Provide and accept recognition and constructive feedback.
- Follow labor laws, policies, and procedures.
- Support and participate in shrink-reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
- For associates meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time; auto and home insurance discounts; scholarship program; adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
