Retail Sales Associate – Full Time

Autozone•Leland, NC

About The Position

AutoZone store teams provide customer service by helping customers find automotive parts and solutions, maintaining inventory, and supporting store operations. The Retail Sales Associate delivers customer service, offers automotive advice, supports sales and store performance, and helps maintain a positive and knowledgeable retail environment. The position includes assisting customers with product selection and installations, using diagnostic tools, and contributing to team success. AutoZone describes the role as an opportunity to build a career in an essential industry serving the motoring public.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise and maintain store organization.
  • Follow cash-handling procedures and loss-prevention policies.
  • Use structured processes to complete assigned tasks efficiently and follow company safety policies, including using personal protective equipment (PPE).
  • Stay current on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Help keep store operations running smoothly.
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