Retail Sales Associate – Full Time

Autozone•Rio Rancho, NM

20d

About The Position

AutoZone’s store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain inventory, assist with product selection, provide automotive advice, support sales, and help maintain store operations. The Retail Sales Associate delivers customer service, contributes to a positive retail environment, and supports customers’ automotive needs. The role includes helping customers with product recommendations and basic installation services, as well as using diagnostic tools to read vehicle codes and recommend solutions.

Requirements

Must be at least 18 years old.
Basic knowledge of automotive parts is required.
Ability to lift, load, and deliver merchandise.
Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

High school diploma or GED.
Strong people skills and effective communication in both Spanish and English.
Previous experience in automotive retail.
Automotive Service Excellence (ASE) Certification.

Responsibilities

Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
Restock merchandise and maintain store organization.
Follow cash-handling procedures and loss-prevention policies.
Complete assigned tasks using structured processes and follow company safety policies and PPE requirements.
Stay current on automotive parts, tools, and promotions using AutoZone systems.
Assist customers with wiper blade, battery, and light bulb installations.
Use diagnostic tools to read codes from customer vehicles and recommend solutions.
Lift, load, and deliver merchandise as required.