Retail Sales Associate

Verizon • Ankeny, IA

10d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will connect with customers, ask questions to understand their needs, recommend solutions, and close sales using clear communication. The role also includes training and development in merchandising and inventory operations, contacting interested Verizon customers by phone or text, and representing Verizon at sponsored events outside the store. The position is onsite at a defined work location. Scheduled hours are 40 per week. Evening, weekend, and holiday availability is required, and schedules are provided four weeks in advance. Associates may pick up additional shifts during busy periods. Compensation includes base pay of $16.00 to $21.00 per hour and the opportunity to earn commissions based on individual sales performance; earnings vary by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Build connections with customers and uncover their needs by asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and offering intuitive technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by outbound calls and text messages to develop the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
• Adoption assistance.
• Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED