Retail Sales Associate – Full Time

AutoZone • West Allis, WI

12d

About The Position

AutoZone store teams provide customer service, help customers identify automotive parts and solutions, maintain well-stocked and organized inventory, and support sales and store operations. The Retail Sales Associate delivers WOW! Customer Service by exceeding customer expectations and helping create a positive, knowledgeable retail environment. The role offers opportunities for growth in an essential industry serving the motoring public.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, offer trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
• Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
• Use established processes to complete tasks efficiently and follow company safety policies, including use of personal protective equipment.
• Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed