Retail Sales Associate – Full Time

AutoZone • Ashtabula, OH

5d

About The Position

AutoZone store teams provide customer service by helping customers find automotive parts and solutions, maintaining well-stocked inventory, and offering product guidance. The Retail Sales Associate helps deliver WOW! Customer Service, supports store sales and operations, and contributes to a positive, knowledgeable retail environment. The role offers opportunities for growth in an essential industry serving the motoring public. Associates assist customers with automotive products and promotions, provide advice, help with specified basic installations, and use diagnostic tools to recommend solutions.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
• Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and help keep store operations running smoothly.
• Use structured processes to complete assigned tasks efficiently and follow company safety policies, including use of personal protective equipment.
• Stay current on automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise as required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed