Retail Sales Associate (PT) (Seasonal)

New Balance • Central Valley, NY

4d

About The Position

Retail Sales Associates help ensure New Balance retail stores operate smoothly and provide exemplary customer service. Using expert product knowledge and proper selling techniques, they assist customers throughout the transaction process while positively representing the New Balance brand. Associates help customers find and fit suitable products, maintain an organized and well-stocked sales floor, support sales transactions, protect merchandise, and follow safety procedures. This is a part-time seasonal position.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to work effectively in a team environment.
• Familiarity with cash register functions.
• Ability to perform basic math quickly.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 pounds frequently and a maximum of 8 pounds occasionally; kneel or squat frequently; move product boxes weighing up to 50 pounds, with assistance if necessary; stand for extended periods; climb ladders occasionally; and climb and descend stairs frequently, depending on location.

Nice To Haves

• Past retail experience is preferred but not required.
• A people-oriented disposition.

Responsibilities

• Provide customer service using product knowledge, proper selling techniques, and the GUEST service model: greet customers, understand their needs, educate them on product features and benefits, solve problems or answer questions, and complete transactions using suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are properly labeled and price marked.
• Protect products by greeting customers, attaching and detaching security tags, monitoring merchandise, and reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

• Part-time associates receive 401(k), short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.
• Temporary associates are provided three medical insurance options, dental and vision insurance, and an associate discount.
• The regular associate benefits package includes three medical insurance options, dental, vision, life insurance, and 401(k).
• Additional regular associate perks include online learning and development courses, tuition reimbursement, $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays, and parental leave.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed