Retail Sales Associate, Presidential Markets - Flex

Macy's•Snellville, GA

1d•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge and customer engagement, you work toward sales goals, build trust, and encourage customer loyalty. You also help maintain a clean, organized, and inviting shopping environment. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and get ready to assist customers. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and work to improve, learn from each other, and achieve individual and store results. Full-time colleagues are typically scheduled 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week. All schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort meeting daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours, lift at least 30 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Nice To Haves

At least 1 year of selling or customer service experience.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and build relationships.
Recommend products and services using product knowledge, current trends, and information about new arrivals and promotions.
Work toward daily sales goals through customer engagement and selling behaviors.
Share the benefits of the Loyalty program and provide a positive, complete customer experience.
Help maintain a clean, organized, and inviting sales floor and fitting rooms by recovering spaces, updating signs and pricing, and supporting merchandise moves.
Review sales goals and stay informed about top-selling items, new arrivals, trends, and promotions.
Collaborate with teammates and contribute to individual and store results.
Use register and other electronic equipment to support customer transactions and job functions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.