Retail Sales Associate

2020 Companies • Bloomsburg, PA

1d • Onsite

About The Position

2020 Companies is hiring Retail Sales Associates, called Energy Pros, to represent its client NRG at a local retail location. Associates engage with consumers about NRG electricity and gas services, help customers understand potential energy-cost savings, and sell products and services in retail, kiosk, and/or event environments. The role involves welcoming customers, assessing their needs, recommending solutions, explaining products and services, and helping them make selections. There is no door-to-door sales, cold calling, or telemarketing.

Associates work toward monthly sales goals while providing professional, customer-focused service. They document and report sales and other activity, submit paperwork accurately, and keep their workstation or kiosk clean, organized, functional, and presentable. The position requires regular and prompt attendance, and availability for evenings, weekends, and holidays as needed. 2020 Companies describes this as a full-time role and offers paid training, base pay plus uncapped commission, and opportunities for advancement.

Requirements

• High school diploma or equivalent.
• Six months of prior sales, retail, telecommunications, or marketing experience.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Integrity and commitment to customer satisfaction.
• Ability to multitask in a fast-paced, team environment.
• Availability to work evenings, weekends, and holidays as needed.
• Ability to maintain customer confidentiality.

Responsibilities

• Sell products and services in retail stores, kiosks, and/or event environments.
• Engage with consumers about NRG electricity and gas and help customers understand ways to lower energy costs.
• Welcome customers courteously, offer assistance, assess needs, and suggest suitable products and services.
• Direct customers to displays and provide information to help them make selections confidently.
• Build professional relationships with customers and fellow employees.
• Meet or exceed personal monthly sales goals and contribute to team goals.
• Accurately document and report sales and communicate activity to Retail Operations.
• Submit all paperwork completely and accurately.
• Keep the workstation or kiosk clean, well-organized, functional, and presentable.
• Attend work regularly and promptly.
• Help achieve customer/client satisfaction standards.

Benefits

• First-sale bonus.
• Paid training course.
• Base pay plus uncapped commission.
• Next-day on-demand pay through DailyPay.
• Opportunity for a base-pay raise every six months.
• Career growth and advancement opportunities.
• Early-release incentives to support work-life balance.
• Health benefits.
• Paid time off.
• 401(k) with company match.
• Paid holidays.
• Personal development opportunities and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED