About The Position

The Retail Sales Associate – Inventory Focused at Vuori connects with customers and communicates the brand’s values through product knowledge and an optimistic approach. The role combines customer service and sales with inventory and store operations in a fast-paced retail environment. Associates work with the sales team to deliver strong customer service, achieve sales goals in a team-based commission environment, and support inventory processes that keep the sales floor and backroom organized and stocked.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Adhere to scheduled shifts and be punctual.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.
  • Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
  • Willingness to stay active and move throughout the store during each shift.
  • Willingness to reach, bend, and use a step stool or ladder when needed.
  • Willingness to work in an environment with bright lights and music.
  • Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

  • Create an unforgettable customer experience and build lasting relationships with customers.
  • Work with the sales team to provide customers with the best service possible.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, find sizes, and give customers knowledgeable feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge of the broader fashion landscape and activewear to serve as an expert for customers.
  • Assist with projects while keeping the focus on the customer experience.
  • Communicate inventory needs to support business goals.
  • Keep the backroom tidy, organized, and easy to navigate.
  • Handle daily destocking and restocking.
  • Organize supplies and communicate when they need to be replenished.
  • Support weekly planning and back-of-house reorganization for inbound shipments.
  • Ensure shipments are received and processed promptly, following up with the Inventory Lead and management team as needed.
  • Support daily manual restocks to keep the sales floor fully stocked.
  • Support weekly cycle counts.
  • Identify and communicate product concerns promptly.

Benefits

  • Savings and Retirement Plan
  • Generous Vuori Discount and Industry Perks
  • Wellness and Fitness benefits
  • Team pooled commission
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