About The Position

AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain inventory, and support sales and store operations. The Retail Sales Associate delivers customer service by assisting customers with product selection and automotive advice, contributing to sales goals, and helping maintain a positive retail environment. The position also involves supporting teammates, keeping merchandise organized, following cash-handling and loss-prevention procedures, and complying with safety policies. The associate stays current on automotive parts, tools, and promotions using AutoZone systems; assists with wiper blade, battery, and light bulb installations; and uses diagnostic tools to read vehicle codes and recommend solutions. The role requires lifting, loading, and delivering merchandise and a flexible full-time schedule that may include mornings, nights, weekends, and overtime as needed.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Use structured processes to complete tasks efficiently and follow company safety policies, including use of personal protective equipment.
  • Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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