Retail Sales Associate – Full Time

Autozone • Matthews, NC

7d

About The Position

AutoZone store teams provide frontline customer service, help customers find automotive parts and solutions, maintain well-stocked inventory, and support store sales and operations. The Retail Sales Associate delivers WOW! Customer Service by assisting customers with product selection and automotive advice, contributing to sales goals, and helping foster a knowledgeable, positive retail environment. The role includes working with teammates and managers, maintaining merchandise and store organization, following cash-handling, loss-prevention, and safety procedures, and using AutoZone systems to stay current on parts, tools, and promotions. Associates also assist with wiper blade, battery, and light bulb installations and use diagnostic tools to read vehicle codes and recommend solutions.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
• Restock merchandise, maintain store organization, and follow cash-handling and loss-prevention policies.
• Follow structured processes to complete tasks efficiently and comply with company safety policies, including using personal protective equipment.
• Use AutoZone systems to stay current on automotive parts, tools, and promotions.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed