Retail Sales Associate, Promenade Bolingbrook - Part Time

Macy's•Bolingbrook, IL

2d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with appropriate products and services. You build trust, work toward sales goals, and encourage customer loyalty through product knowledge, customer engagement, and attentive service. The role is more than cashiering and includes helping keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. During the day, they welcome customers, build personal connections, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share the benefits of the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues also support one another and work to improve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. All schedules include weekend shifts.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Interest in meeting daily sales goals, meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Engage customers with genuine hospitality, understand their needs, and provide personalized product and service recommendations.
Use product knowledge, customer engagement, and smart selling behaviors to achieve daily sales goals and build customer loyalty.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.
Collaborate with colleagues and contribute to individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice