Retail Sales Associate, Promenade Bolingbrook - Part Time

Macy's•Bolingbrook, IL
•$15 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through product knowledge and customer engagement, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and provide a sincere closing interaction. Teamwork, continuous improvement, and achieving individual and store results are important parts of the role. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Willingness to meet daily sales-goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Engage customers with a warm welcome and personalized conversations to understand their needs.
  • Recommend products and services using product knowledge and smart selling behaviors.
  • Work toward sales goals and contribute to individual and store results.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with and support colleagues to serve customers and communities.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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