Retail Sales Associate – Full Time

AutoZone•Portland, IN

About The Position

AutoZone store teams provide frontline customer service, help customers identify automotive parts and solutions, maintain stocked and organized inventory, and support sales and store operations. The Retail Sales Associate delivers customer service by assisting customers with product selection and automotive advice, contributing to a positive and knowledgeable shopping environment, and supporting the store team. The position includes recommending products, services, and promotions; restocking merchandise; following cash-handling, loss-prevention, safety, and operational procedures; and staying informed about automotive parts, tools, and promotions through AutoZone systems. Associates assist with wiper blade, battery, and light bulb installations, and use diagnostic tools to read vehicle codes and recommend solutions.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Complete assigned tasks efficiently by following established processes and company safety policies, including using personal protective equipment.
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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