Sales Associate Full-time & Part-time
About The Position
The Retail Sales Associate interacts with and assists customers, donors, and others with merchandise selection, suggestion selling, and cashiering in a courteous and professional manner. The position is in Retail Operations and reports to the Retail Supervisor. The role is based in a retail store environment where temperatures vary and employees may encounter loud noises, occasional crowds, and dust. The stated pay rate is $20.77 per hour. The position requires customer service, cash handling, merchandising, restocking, and general floor and work-area maintenance. Employees support coworkers and supervisors, contribute to customer satisfaction and team results, and follow safe work practices. Duties may be changed or assigned at any time, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Evergreen Goodwill is a nonprofit organization that provides job training, education, and job placement services across Northwest Washington. It describes its workplace as committed to equity, diversity, and inclusion and welcoming of individual and cultural differences.
Requirements
- No experience is required.
- Ability to learn new technology and software related to the job.
- Ability to lift and carry up to 30 pounds; use fine motor control to grasp, handle, and manipulate objects; stand for long periods; bend, kneel, reach, stoop, squat, push, and climb ladders; and travel across stairs, ramps, and uneven terrain.
- Ability to communicate effectively verbally and in writing, including with people who have limited English skills.
- Reliable attendance.
- Abilities in organizing, sorting, categorizing, counting, adding, subtracting, interpreting data, problem solving, communicating with the public, and verbal and written communication.
Nice To Haves
- High school graduation or equivalency is preferred, but not required.
Responsibilities
- Proactively acknowledge, greet, and help customers in any area of the store.
- Assist customers and donors promptly and courteously by answering questions or directing them to a supervisor.
- Handle cash, checks, and credit card transactions; close out the cash drawer and balance point-of-sale transactions.
- Communicate through standard telephone and wireless audio systems.
- Merchandise and restock items and provide general floor maintenance where needed.
- Maintain a clean work environment.
- Support team members and assist supervisors and leads when necessary.
- Build and maintain internal and external customer satisfaction.
- Contribute to team efforts by accomplishing related results as needed.
- Demonstrate safe work practices, remain aware of potential hazards, and report hazards or accidents.
- Perform other duties as assigned.
Benefits
- Health plan including medical, dental, vision, and prescription coverage
- Employer-paid life, accidental death and dismemberment, and long-term disability insurance for salaried employees
- Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
- Flexible Spending Accounts (FSA) Plan
- Roth and 403(b) Retirement Savings Plan program
- Paid vacation, nine holidays, and sick time
- Limited paid time off for jury duty and bereavement leave
- Employee discounts
- Employee referral bonus
- Employee Assistance Program (EAP)
- Mentorship Program
- Career advancement opportunities
- Paid job training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
