Retail Sales Associate – Full Time

Autozone•Westerly, RI

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain inventory, assist with product selection, and provide automotive advice while supporting sales and daily store operations. The Retail Sales Associate helps deliver WOW! Customer Service, contributes to a positive and knowledgeable retail environment, and supports customers with automotive parts and services. The role includes assisting with wiper blade, battery, and light bulb installations, and using diagnostic tools to read vehicle codes and recommend solutions.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and contribute to a motivated and productive store environment.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock merchandise and maintain store organization.
  • Follow cash-handling procedures and loss-prevention policies.
  • Use structured processes to complete assigned tasks efficiently.
  • Follow company safety policies and use personal protective equipment (PPE).
  • Stay up to date on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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