Retail Sales Associate – Full Time

AutoZone•Fairless Hills, PA

About The Position

AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain inventory, and support store operations. The Retail Sales Associate delivers WOW! customer service by assisting customers with automotive needs, sharing product advice, contributing to sales, and helping create a knowledgeable and positive retail environment. The role offers opportunities for career growth in an essential industry.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Use established processes to complete assigned tasks efficiently and follow safety policies, including using personal protective equipment.
  • Stay up to date on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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