About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create memorable customer experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and build trust and customer loyalty. The role includes more than cashiering: you help maintain a clean, organized, inviting, and shoppable sales area, including recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You also learn about new arrivals, top sellers, trends, and promotions, share loyalty program benefits, and work collaboratively with colleagues. Schedules depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week. All schedules include weekend shifts.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and interest in meeting daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
  • Offer personalized product recommendations and connect customers with appropriate products and services.
  • Use product knowledge, customer engagement, and smart selling behaviors to achieve daily sales goals and store results.
  • Share information about new arrivals, top-selling items, current trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and provide a sincere closing and thank-you.
  • Collaborate with colleagues to support customers and the team.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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