Retail Sales Associate – Full Time

Autozone • Rock Island, IL

5d

About The Position

AutoZone store teams provide customer service and help customers find parts and solutions for their automotive needs. Store employees maintain inventory, assist with product selection, and provide automotive advice while supporting sales and store operations. The Retail Sales Associate delivers customer service by helping customers, supporting the store team, and contributing to a positive retail environment. The role includes learning about automotive parts, tools, and promotions; assisting with wiper blade, battery, and light bulb installations; and using diagnostic tools to read vehicle codes and recommend solutions.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to support a motivated and productive store environment; assist team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
• Use established processes to complete tasks efficiently and follow company safety policies, including use of personal protective equipment (PPE).
• Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed