Seasonal Retail Sales Associate - Womens Shoes, Cielo Vista

Macy's•El Paso, TX

15h•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and a personal approach, you build trust, meet sales targets, and inspire customer loyalty. The role emphasizes customer engagement and selling rather than simply cashiering, and includes helping keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Teamwork, dependable attendance, ongoing improvement, and achieving individual and store results are also important. This seasonal role is for the Womens Shoes department at Cielo Vista. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and build relationships.
Recommend products and services using product knowledge, current trends, and information about new arrivals and promotions.
Work toward daily sales goals and contribute to individual and store results through customer engagement and smart selling behaviors.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support needed merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and thank them sincerely at the end of the interaction.
Collaborate with and support colleagues with honesty, care, and teamwork.
Review sales goals and stay informed about top-selling items, new arrivals, trends, and promotions.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice