Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will help customers discover products and services that meet their needs, recommend complete solutions, and close sales using clear communication. The role includes ongoing training and opportunities to develop skills in merchandising and inventory operations, contact current customers who are interested in Verizon offerings, and represent Verizon at sponsored community events outside the store. The position is onsite at a defined work location, with 40 scheduled weekly hours. Candidates must be willing to work evenings, weekends, and holidays; schedules are provided four weeks in advance. There may also be opportunities to pick up additional shifts, typically during the summer, November through December, and peak vacation periods. The job offers an hourly base rate and individual sales commissions. The posting states a general base-pay range of $16.00 to $21.00 per hour, with up to $18,000 per year in commissions for meeting sales goals and additional commission potential for top performers. For the New York locations listed on the requisition, the starting base pay rate is $19.71 per hour. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using knowledge of technology and providing customer service.
- Discover customers’ needs by building connections and asking appropriate questions.
- Present product insights and solution recommendations to offer customers complete sales solutions.
- Close sales by communicating effectively and providing intuitive technology solutions.
- Participate in ongoing training and develop operational skills in merchandising and inventory.
- Contact current Verizon customers who are interested in products and services through outbound calls and text messages.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives; past awards have included travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
- Short- and long-term disability coverage.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to 8 company-paid holidays per year and up to 6 personal days per year.
- Adoption assistance.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
- Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
