Retail Sales Associate - Lexington

Moleskine • New York, NY

2d • $17 - $17

About The Position

Moleskine is seeking a Retail Sales Associate to deliver exceptional customer service, build customer relationships, and support store leadership in daily operations. The role brings the Moleskine vision to life by helping customers find tools for expression, creativity, and imagination, while creating a welcoming environment that reflects creativity and cultural exchange. Associates work in a lean retail setting, including managing the customer experience and daily tasks independently during solo coverage.

The position includes achieving sales goals, maintaining store presentation and inventory, operating POS and inventory systems, and performing keyholder responsibilities such as opening and closing, cash handling, and overseeing store operations when managers are absent. Associates also collaborate with the team, mentor new associates, and contribute to a culture of learning and storytelling. Consistent availability for a range of shifts, including evenings, weekends, and holidays, is requested; the company aims to accommodate school schedules while meeting business needs.

Requirements

• At least 1 year of retail or customer-facing experience.
• Ability to provide excellent customer service and drive sales.
• Ability to lift and carry up to 25 lbs.
• Flexible schedule, reliability, and punctuality.
• Confidence performing keyholder duties, including opening and closing, cash handling, and operational oversight.
• Consistent availability to support a range of shifts, including evenings, weekends, and holidays.
• Comfort with technology, including POS and inventory systems.
• Ability to work independently during solo shifts while staying aligned with team and leadership expectations.
• Strong communication skills and enjoyment of meaningful customer interactions.
• Organization, attention to detail, and enthusiasm for teamwork.
• Passion for creativity, culture, and inspiring others.

Nice To Haves

• Bilingual in English and Spanish.
• Previous experience using Cegid.
• Previous keyholder, shift-lead, or supervisory experience.
• Strong visual merchandising and product storytelling skills.

Responsibilities

• Share the Moleskine story and guide customers toward products that support expression, creativity, and imagination.
• Achieve sales goals by building genuine customer connections and fostering loyalty.
• Create a warm, engaging store environment that reflects creativity and cultural exchange.
• Perform keyholder duties, including opening and closing the store, managing cash, and overseeing operations when managers are not present.
• Manage customer experiences and daily tasks independently during solo coverage, while following store priorities and leadership direction.
• Maintain the store’s visual identity through merchandising, organization, and presentation.
• Collaborate with the team, mentor new associates, and support a culture of learning and storytelling.
• Operate POS systems, manage stock, and support inventory flow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed