About The Position

Stio Mountain Studio™ Sales Associates are responsible for providing an exceptional brand experience with customers at our Mountain Studio™ retail location in Bend, OR. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.

Requirements

  • Excellent customer service and interpersonal skills required
  • Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
  • Proactive learner who’s eager to be part of a new and growing market for Stio
  • Computer proficiency required
  • Commitment to Stio's Mission, Vision, and values

Nice To Haves

  • High School Diploma or GED preferred
  • Retail and/or sales experience preferred
  • POS experience preferred

Responsibilities

  • Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor
  • Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stock
  • Other operational duties including answering phones and fulfilling customer service shipments
  • Provide knowledgeable and up to date details of Stio products, sales, and pricing
  • Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards

Benefits

  • Generous employee discount
  • Holiday pay
  • Industry discounts
  • Employee Assistance Program
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