About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, offer personalized recommendations, share product knowledge, and connect customers with suitable products and services. You engage customers and use smart selling behaviors to meet sales goals, build trust, and encourage loyalty. The role includes maintaining a clean, organized, and inviting sales floor and fitting rooms, as well as completing transactions when needed. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and keeping the sales floor ready for customers. During the day, they welcome customers, build personal conversations and relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues collaborate with one another, take pride in their work, pursue sales goals, and learn from each other to support individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. All schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to communicate and collaborate comfortably with customers and colleagues.
  • Ability to acquire new customers, open credit accounts, and share loyalty benefits.
  • Ability and interest in meeting daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and create friendly, personalized conversations and relationships.
  • Understand customer needs and provide product recommendations, product knowledge, and information about services.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Work toward daily sales goals through customer engagement and smart selling behaviors.
  • Maintain a clean, organized, and inviting sales floor and fitting rooms; recover merchandise and keep the space shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Process register transactions and assist customers with purchases.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Collaborate with teammates and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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