Retail Sales Associate – Full Time

AutoZone•Schuylkill Haven, PA

About The Position

AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain inventory, and support sales and store operations. The Retail Sales Associate delivers WOW! Customer Service by helping customers, offering automotive advice, and contributing to a positive retail environment. The role offers opportunities for growth in an essential industry serving the motoring public. The associate recommends products and promotions, maintains merchandise and store organization, follows cash-handling, loss-prevention, and safety procedures, and supports customers with automotive product knowledge and installation services. The role also includes using diagnostic tools to read vehicle codes and recommend solutions.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, follow cash-handling and loss-prevention procedures, and support smooth store operations.
  • Use structured processes to complete tasks efficiently and follow company safety policies, including using personal protective equipment.
  • Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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