Retail Sales Associate – Full Time

AutoZone • Chillicothe, OH

7d

About The Position

AutoZone store teams deliver customer service by helping customers find automotive parts and solutions, maintaining inventory, and supporting store operations. The Senior Retail Sales Associate role focuses on providing excellent customer service, sharing automotive product knowledge, contributing to sales, and supporting a productive store environment. Associates help customers select products, provide automotive advice, assist with certain installations, and use diagnostic tools to identify vehicle codes and recommend solutions.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to foster a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
• Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
• Use structured processes to complete tasks efficiently and follow company safety policies, including using personal protective equipment.
• Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read vehicle codes and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed