Retail Sales Associate (Seasonal)

New Balance • Charleston, SC

2d • Onsite

About The Position

Retail Sales Associates help New Balance stores operate smoothly and provide exemplary customer service. They use expert product knowledge and proper selling techniques to assist customers throughout each step of the transaction process while positively representing the New Balance brand.

This is a seasonal retail role in Charleston, South Carolina. The associate helps customers find and fit appropriate products, informs them about promotions, maintains the sales floor, and follows product-protection and safety procedures. The listed hourly pay range is $12.80–$19.20, with actual base pay varying based on factors including relevant experience, time in role, internal equity, and geographic location.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 pounds frequently and a maximum of 8 pounds occasionally.
• Ability to move product boxes weighing up to 50 pounds, with assistance if necessary.
• Ability to kneel or squat frequently, stand for extended periods, climb ladders occasionally, and climb and descend stairs frequently, depending on location.

Nice To Haves

• Past retail experience is preferred but not required.
• A people-oriented approach.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: greet customers, understand their needs, educate them about product features and benefits, solve problems or answer questions, and complete transactions using suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, well stocked, and looking its best.
• Ensure items are labeled and price marked properly.
• Protect products by greeting customers, attaching and detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

• Temporary associates are offered three medical insurance options, dental insurance, vision insurance, and an associate discount.
• The posting describes regular-associate benefits including three medical insurance options, dental insurance, vision insurance, life insurance, and a 401(k).
• The posting describes additional regular-associate offerings including online learning and development courses, tuition reimbursement, $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays, and parental leave.
• Part-time associates are offered a 401(k), short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed