Part Time Retail Sales Associate, Royal Hawaiian Ctr, Waikiki

EssilorLuxottica Group•Honolulu, HI
•$17 - $25

About The Position

As a Sales Associate at Sunglass Hut, you will provide an exceptional shopping experience that encourages positive customer connections and brand loyalty. You will serve as a brand ambassador, assist customers with product selection and service, maintain visual standards, and help create a welcoming and informed retail experience. The role includes providing attentive service to VIP clientele and supporting store operations as needed.

Requirements

  • At least 1 year of previous sales or customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment while remaining committed to an excellent customer experience.
  • Self-motivated team player.

Responsibilities

  • Greet and serve customers to promote an excellent customer experience.
  • Inform merchandisers and managers about stocking needs.
  • Maintain visual standards established by management and the company.
  • Resolve customer issues and involve management for assistance when needed.
  • Provide high-touch assistance in complex customer service situations, particularly for VIP clientele, and support VIP retention.
  • Stay up to date on the product assortment and represent the brand as an informed ambassador.
  • Listen to and follow instructions from management or a superior.
  • Assist occasionally with opening and closing duties as needed.
  • Comply with professional regulations, internal rules, and the company's code of conduct.
  • Attend and participate in occasional work meetings.
  • Be punctual for shifts and proactively communicate obstacles to a manager.
  • Represent the brand by drawing on personal style and connections to local and broader communities.

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
  • A competitive bonus and/or commission plan may be offered
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