Retail Sales Associate – Full Time

Autozone•Cranberry Township, PA

About The Position

AutoZone store teams provide customer service and help customers find parts and solutions for their automotive needs. Store employees maintain inventory, assist with product selection, and provide automotive advice while supporting sales and store operations. The Retail Sales Associate helps deliver WOW! Customer Service, contributes to a positive and knowledgeable retail environment, and may have opportunities for career growth. The role includes assisting customers with product recommendations and basic installations, supporting inventory and store operations, and helping meet sales goals.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and contribute to a productive store environment.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling procedures and loss-prevention policies, and support smooth store operations.
  • Follow structured processes, company safety policies, and PPE requirements.
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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