Retail Sales Associate (In-Store Sales)

AAA Mid-Atlantic•Columbia, MD

1d•Onsite

About The Position

Join AAA Club Alliance today and unlock your sales potential! We are actively hiring for an experienced full-time Retail Sales Associate to join our dynamic retail environment where every interaction counts. This is a rewarding career opportunity where you can deliver exceptional service while driving sales success.

Requirements

Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
Effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
Proficiency in computer skills essential for multitasking in a fast-paced retail environment, including navigating multiple websites and programs with ease.
High school diploma or equivalent required.
Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
Ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Nice To Haves

Notary Public designation or willingness to obtain with 6 months of employment.
Basic geography knowledge is beneficial.

Responsibilities

Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.